✽ Global resources | Local support

Project support

This page is for existing customers in pre operation or in commercial operation. For inquiries and pre sales project support: Contact us

Maintenance portal

This portal allows you to log any availability issue or maintenance request in our maintenance system. we will respond and process your request. Enter your site code below:

Reach out via WhatsApp channel. This is more for general communications.

For issues outside of availability and maintenance requests.

Email support

Emergency Phone: Full site shutdown or fire alarm only. +33 5 25 63 10 66

Uptime status

for BESS projects under Paneco Warranty and O&M services