✽ Global resources | Local support
Project support
This page is for existing customers in pre operation or in commercial operation. For inquiries and pre sales project support: Contact us
Uptime status
for BESS projects under Paneco Warranty and O&M services
1 Maintenance portal
This portal allows you to log any availability issue or maintenance request in our maintenance system. we will respond and process your request. You will get a monthly report of all maintenance activities for your project as well as a an availability report. Enter your site code below:
you have received a unique portal code. if you forgot, contact us via WhatsApp channel
3 Email
Contact us by email for any other issues that is not an availability issue or a maintenance request.